1. 1. Add Members - You can add your family members into your profile and avail the features of consultation (Free membership- The membership for eGlobalDoctors is currently free of cost. You can add members of your family or friends to your profile. The membership enables you to avail the features of the platform like Book a consultation, Health passport, Doctor’s reports,Message center,etc)
2. 2. Registered Members- See all the members you have added to your profile
3. 3. Packages (Only for USA region)- If any of the registered members of your family members are traveling to the USA and need any medical assistance they can avail package deals.
4. 4. Consult Doctor- Consult board certified expert doctors from USA,UK,Canada, India and Australia. Fill out the consultation form and Book an appointment with expert physicians
5. 5. Upload Medical Details- Before Booking an appointment with an expert, You need to upload all your medical details like previous medical history, lab reports,scans, x-rays etc. The doctor will go through your medical details prior and during your consultation
6. 6. Track Request - You can track all your consultations through this feature
7. 7. Message Center- After the consultation if you feel the need to communicate doctor regarding your consultation; you can use the inbuilt message center
8. 8. View Health Summary- The details you have filled initially can be seen here all at once. Your medical history, medications, allergies, reports etc.
9. 9. Doctors Reports -After the consultation, you can view the doctors reports and download prescription of the consultation
10. 10. Transactions - Payments for the consultation or package deals can be tracked through transactions
11. 11. Discount Coupons - All the active coupon codes are displayed here. You can choose a coupon code to get a discount on your consultation charges.

• Step 1: Register with your or family member’s details
• Step 2: Select consult doctor from the dashboard. Choose type of consultation
• Step 3: Fill out the consultation request form based on the services you need like for example Cardiology, Oncology, Orthopedic etc.
• Step 4: Payment for the consultation
• Step 5: Upload your Past Medical History & Latest Lab reports.
• Step 6: Appointment details will be sent over registered email address
• Step 7: You can view or download prescriptions / Doctors reports

Yes, you can add family members to your profile through the dashboard.

1. Add members to your profile through dashboard
2. Select consult doctor and choose the type of consultation
3. Before filling up the consultation form you will get a drop down to select the member for the consultation

Yes! Using our health passport you can do that , Simply log into the patient portal to print or download your medical records. You can download medical records as PDF documents, as they are easy to keep or share with your physician.

Yes, eGlobalDoctors is strongly committed to protecting the privacy and security of all our patients. The online portal meets all requirements for protecting personal health information under the Health Insurance Portability and Accountability Act (HIPAA). In addition, eGlobalDoctors does not store any credit card information in their system. All financial transactions are processed securely using industry standard payment processing tools.

Healthcare packages provide a bundle of consultations to patients traveling from any part of the world to USA.

Patients get access to 400+ doctors from the USA, UK, Canada, India, and Australia.

There are 3 different types of packages available. Bronze, Silver, and Gold are different health packages available. Click here to know more.

You can book 2 types of consultations; a Primary consultation & a Second medical opinion through the healthcare packages.

There are more than 40 specialties available. Cardiology, Orthopedics, Endocrinology, Cancer care, Geriatrics, Gynecology, and many more specialties are available. Click here to see more specialties.

There are following features of healthcare packages

- No insurance needed (For non-residents of USA, parents traveling)

- Doctor's recommended treatment plan after consultation is provided.

- Access to 400+ doctors and 40+ specialties

- Video consultation upto 30 mins

- Health Passport to avoid carrying medical reports and access them from any part of the world.

.(eGlobalDoctors are partnered with Sheger Pharmacy ( Sheger Pharmacy LLC, Georgia) to deliver medicines to the people of the Metro Atlanta local community. Patient information will be shared to Sheger Pharmacy and will be contacted by them regarding the prescription and other details like Insurance, Billing and Refills

Note : This service is not available to patients outside of Atlanta at this time)

Yes, You can buy a healthcare package in advance from your home country or while you are in the USA.

Yes, the health packages can be extended for another 6 months if you have consultations remaining. You can write an email to extend the validity to support@eglobaldoctors.com

Yes, you can extend the validity of the healthcare package if no consultation is used. Write an email to extend the validity to support@eglobaldoctors.com

No, If there are remaining consultations from an already purchased health package; you don't need to pay to extend its validity. You can write an email to extend the validity to support@eglobaldoctors.com

No, an extension of the package means validity in terms of days. It does not mean added consultations.

No, eGlobalDoctors does not provide help with medical emergencies. We advise you to reach your nearest healthcare center or dial 911 in case of an emergency.

Nutritional coaching focuses on educating people about smarter food choices that help in living a healthier life. It helps people with habit formation and mindful eating.

The certified nutritional coaches work with you to identify the root cause problem. They work with you to understand your eating habits and help you with specific habit formation until you reach your goal. The approach to nutritional coaching is scientific along with some holistic transformational tools.

Nutritional coaching helps with healthy eating habit formation. No fad diets are prescribed.

We provide plans in various categories such as diabetes remission, weight loss, menopause nutrition support, PCOS reversal & hypothyroidism, and many more.

No, the coaches work with individuals to understand the case history and create eating habits that will contribute to achieving the goal.

Telehealth visits using eGlobalDoctors may or may not be covered by your insurance depending on the provider and plan you have. Most insurance companies provide coverage for telemedicine services but oftentimes do not cover the cost of second opinion consultations. Contact your insurance provider to see if they provide coverage for such services.

All of eGlobalDoctor's services are available without insurance. You will be charged to your credit card when you book a consultation .

On the dashboard

1. Click on track request
2. Choose a patient you want a refund for.
3. Select a record for refund.
4. Click refund and done.

Once you apply for refund, it will be processed in 8-10 working days.

Patients can miss up to 40% of their session time without (i.e. arrive late) and nevertheless continue to log on for their scheduled visit. The patient will then have the ability to complete the remaining 60% of their scheduled visit. The session will end at the originally scheduled time.

Depending on the availability of doctors , you can reschedule the appointment through your dashboard or you can drop an email regarding the same to support@eglobaldoctors.com

You can join the consultation by clicking the join Zoom option under "Upcoming Appointments" from the patient dashboard which will be displayed 15 minutes before and after appointment time. You can also find the join Zoom option in the "Track Request" section in the dashboard.

You can schedule appointments as per your requirements. For any kind of specialty you can select either Primary Consultation, Expert Second Opinion, Multi-Speciality, Diet and Nutrition or Follow-Up.

Standard appointments are 30 minutes long, But may vary depending on the reason for the visit.

You can upload the lab reports and medical history to your eGlobalDoctor’s profile.On the dashboard click on upload medical details. You can choose the type of record you want to upload.

Yes. Patients must cancel a scheduled session at least 72 hours in advance of the session in order to receive a full refund. If the session is not canceled before that time, the patient will be responsible for a missed session fee or the fees the patient’s insurer or other payor would have otherwise paid for the scheduled services had they taken place.

Yes, after the consultation is closed; you can get a prescription.

Login to your account. On the left-hand side of the dashboard, click on the reports and select the patient. All the reports , and prescriptions related to the patient will be listed. You can proceed to print the required prescription.

We have partnered with sheger pharmacy to provide you with prescribed medications. Presently, this service is available only to patients residing in Georgia, USA (See the address and contact details on the prescription). for other regions, you can download the prescription and get the medications from a pharmacy near you.

For patients from Georgia, USA you can pick up your prescription from sheger pharmacy (See the address and contact details on the prescription). The information shared with the pharmacy is adhering to HIPAA compliance (See our privacy policy). You can always opt to get medicines from a pharmacy of your choice.

Telemedicine and video visits, in particular, can be used to diagnose and treat a surprisingly wide range of conditions. At the very least, you can start with a telehealth visit and later be routed to other medical services if needed. A small sampling of conditions telehealth services can evaluate and treat include:

1. Anxiety, depression and other mental health concerns
2. Back pain
3. Colds, flu and allergies
4. Diabetes management
5. Earache
6. Heartburn and gastroesophageal reflux disease (GERD)
7. Infections, including conjunctivitis (pink eye), sinus infections, and urinary tract infection (UTI) or bladder infection
8. Migraine
9. Nausea, vomiting, and diarrhea
10. Respiratory infections, including evaluating symptoms of COVID-19
11. Skin rashes, burns, insect bites, scrapes, cuts, and abrasions
12. Sports injuries, like a sprained ankle or possible broken bones

In some cases, your healthcare provider will order additional tests (urinalysis for suspected UTI, for example, or X-rays for a suspected broken bone). Other times they can make a diagnosis on-the-spot and prescribe medications, like antibiotics, during the telehealth visit.

You should never use telehealth services for suspected medical emergencies. For signs of heart attack or stroke, trouble breathing, head trauma, loss of consciousness, or other urgent conditions, always call 911 for immediate medical assistance.

eGlobalDoctors give a second opinion or provide Telemedicine to make a comprehensive plan for management of your condition or disease. If your condition only needs medication we will transmit the prescription (written by a licensed physician) of required medication to close by or your preferred pharmacy . But if your condition requires any sort of procedure, then you will work with our network doctors or give you guidance where to go for the procedure. Medical procedures obviously require a person-to-person interaction with a healthcare provider, but the telehealth visit can get you started down the right path to receive right management and the intervention if you need.

eGlobalDoctors is available 24 hours a day, 7 days a week, and 365 days a year, even on holidays. Use eGlobalDoctors anytime you have a non-emergency medical condition, are unable to see your primary care provider, or when you simply prefer a convenient, cost effective alternative to the emergency room, urgent care center, or clinic.

We are available in 8 countries as follows: India, USA, Canada, UK, Nigeria, Australia, New Zealand and UAE. For US** residents : Our network of Board Certified doctors will be provided to you based on the state you are located. We make sure that each doctor is fully licensed to practice medicine in your state.

Yes, eGlobalDoctors can be accessed on most mobile devices with an Internet connection. Our eGlobalDoctors Mobile App is available for download in the iTunes Store and the Google Play Store.

Android : Supported version above 7.(Click here to download)

IOS : Supported version above 10.(Click here to download)